/ CUSTOMER CARE
At Cookie Comfort, we are dedicated to providing the best experience for our customers, from placing an order to enjoying our delicious treats. If you ever need assistance or have questions, our team is here to help!
/ PRIVACY & SAFETY
At Cookie Comfort, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy & Safety policy outlines how we collect, use, and protect the data you provide when visiting our website and making purchases.
1. Information We Collect
When you visit our website or make a purchase, we collect the following types of information:
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Personal Information: This includes your name, email address, phone number, shipping address, and payment information.
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Transaction Data: We collect details about the products you order, your purchase history, and payment methods.
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Cookies: Our website uses cookies to improve your browsing experience, track website usage, and enable essential functions. Cookies help us personalize your experience and improve our services.
2. How We Use Your Information
The information we collect is used to:
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Process and fulfill your orders
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Communicate with you regarding your order, promotions, and updates
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Improve our website, services, and product offerings
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Ensure secure transactions and protect against fraud
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Provide customer support and respond to inquiries
3. How We Protect Your Information
We take the security of your personal information seriously. Here’s how we protect your data:
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Encryption: All sensitive payment information is encrypted using SSL (Secure Socket Layer) technology to protect your data during transmission.
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Secure Payments: We use trusted third-party payment processors (such as Stripe or PayPal) to handle all payment transactions securely.
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Data Storage: Your information is stored securely and is only accessible to authorized personnel.
4. Sharing Your Information
We respect your privacy and do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:
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Service Providers: We share your data with trusted third-party vendors who assist in processing payments, fulfilling orders, and improving our services.
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Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety.
5. Your Rights and Choices
You have the following rights regarding your personal information:
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Access: You can request access to the personal information we hold about you.
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Correction: You can update or correct any inaccurate information.
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Deletion: You can request the deletion of your personal data, subject to certain legal exceptions.
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Opt-Out: You can opt-out of receiving marketing emails or notifications by following the unsubscribe instructions in each communication.
6. Third-Party Links
Our website may contain links to third-party websites for convenience or additional services. Please note that we are not responsible for the privacy practices or content of these external sites. We encourage you to read their privacy policies before providing any personal information.
7. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy & Safety policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically for any updates.
8. Contact Us
If you have any questions or concerns about how we collect, use, or protect your personal information, please contact us.
We take your privacy seriously and will address any concerns promptly.
Thank you for trusting Cookie Comfort with your personal information. We are committed to keeping it safe and secure!
Feel free to modify or expand this to match your brand’s tone and specific privacy needs!
/ WHOLESALE INQUIRIES
Thank you for your interest in Cookie Comfort! We’re excited to offer our delicious cookies and baked goods to businesses like yours. Whether you're a coffee shop, boutique, restaurant, or another type of business, we’d love to partner with you.
Why Partner with Cookie Comfort?
We offer a wide variety of high-quality, freshly baked cookies and cakes made with love and the finest ingredients. Partnering with Cookie Comfort means offering your customers a sweet, comforting experience that they'll come back for again and again. We pride ourselves on reliability, quality, and customer satisfaction.
Wholesale Offerings
We offer a range of products that are perfect for retail, including:
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Cookies: Our signature flavors and seasonal specials
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Cake in a Jar: A fun and convenient treat for customers
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Custom Orders: Tailored products for special occasions or events
How to Get Started
To inquire about wholesale pricing and availability, please reach out to us at cookiecomfortsco@gmail.com or fill out the contact form below. Be sure to include the following details in your message:
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Your business name and location
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What products you are interested in (cookies, cakes, or other)
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Estimated order volume
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Any specific customizations or special requests
We’ll get back to you with more information, pricing, and details on how to set up your wholesale account.
Wholesale Benefits
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Competitive pricing
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Flexible order sizes and shipping options
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Consistent product availability
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Support for promotional materials and marketing
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Ability to customize your order to fit your brand
Looking to make Cookie Comfort a part of your offerings?
We can’t wait to work with you and help bring a little more sweetness to your customers. Get in touch today!
Feel free to adjust any of the language to better suit your business style!
/ PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL
- Offline Payments